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Frequently Asked Questions

Alkaline Water Ionizer Machine

Q: How do you keep the machine clean?

A: A routine acidic cleaning of the ionizer chamber can help maximize the life and performance of your ionizer by reducing the build-up of these harmful minerals. In areas with heavy mineral content, this is recommended once a week. It is also recommended to do this procedure in the evening as it takes several hours to be effective 

Alkaline Water Ionizer Machine

Q: How do you know which model to buy?

A: It is just 1 model available, the only that change is the color. but all the features are the same. 

Multifunctional Anti-Grinding Dental Trays - DentoGuard

Q: What is it made of and does it contain larex

A: Hi DentoGuard is Latex free and EVA Materials

Multifunctional Anti-Grinding Dental Trays - DentoGuard

Q: Will they fit a 7 year old

A: you can mold them the smaller size is the best to fit a kid mouth but we always recommend you to check with his dentist first. 

Pregnancy Test Kit, 50 Ovulation and 50 Pregnancy Test Strips

Q: Do these test strips have evaps lines?

A: no, our strips dont have evaps lines.

Pregnancy Test Kit, 50 Ovulation and 50 Pregnancy Test Strips

Q: What is the HCG level that this detects?

A: Our Pregnancy tes kit can do an earliest detection, as they come with a very sensitivity level - 25 mIU/mL . (the HCG levels reach at least 50 (mIU/ml) on the day a pregnant woman's period is expected.) 

Urinary Tract Infection / Urine Test Strips - UTI Test Stripas

Q: What color should the ph part of the strip be before use? Mine arrived orange. Is this normal?

A: The pH pad is light orange colored, once you dip in urine the pad should change to strong orange color (meaning your pH is normal ) or you can compare it to the color chart to see what your pH range is. if you have further question or not sure about the reading please contact me directly at heidi@healthy-wiser.com 

Urinary Tract Infection / Urine Test Strips - UTI Test Strips

Q: Does this test or most of these tests can detect proteus mirabilis ?

A: Hi the UTI strips are not specific designed to detect proteus mirabilis However P. mirabilis can be detected by an alkaline urine (pH 8 and up) 

Q: Can you use as a daily supplement?

Q: Can you use as a daily supplement?

A: Yes, you can use it on a daily basis. It would definitively help to improve your energy levels in a safe and natural way and if you are planning or into a Keto diet this is the perfect combination to achieve your goals 

Apple Cider Vinegar Capsules 1000mg - AppleLife

Q: Why does this contain pig gelatin?

A: The gelatin is not in the actives, the gelatin is simply the capsule 

Apple Cider Vinegar Capsules 1000mg - AppleLife

Q: does this contain raw, unfiltered (the "mother") vinegar?

A: You are thinking of liquid which you would buy at your local health food store. This is not that product and is not with the mother. That would be the unfiltered liquid of other brands. This is straight Apple Cider Vinegar powder.

AlkaBoost Multivitamin & Alkalizer Tablets - Alkaboost Tablets

Q: Is this vegetarian?

A: Yes, this product is vegetarian. It is a mix of herbs, fruits, & vegetables. You can use it to support an alkaline diet. 

AlkaBoost Multivitamin & Alkalizer Tablets - Alkaboost Tablets

Q: Does this product have caffeine?

A: no, this does not contain any caffeine.

Alkaline Water Drops With Natural Antioxidant - AlkaBoost drops

Q: how much water can you alkalize with 2 oz bottle?

A: based on what the bottle says, 6 drops per 8 fl oz, at 100 serves = 800 fl oz total, which equals 6.25 gallons. you can alkalize around 60lts of water with one bottle. 

Alkaline Water Drops With Natural Antioxidant - AlkaBoost drops

Q: What's the difference between this product and adding a little bit of baking soda in my water?

A: pH Booster drops is designed to create an easy way of making alkaline water, with no taste.

Urinalysis Ketone Test Strips - KetoFast Test Strips

Q: Did anyone figure out what each color means?

A: When you compare the strip to the bottle, the darker it is, the more fat you are burning.

3-in-1 Soil Meter (pH, light and moisture meter)

Q: how long are the probes?

A: The probes are 8 inches in length. 

3-in-1 Soil Meter (pH, light and moisture meter)

Q: How long does each plant test take?

A: about 10 minutes, but most cases when measuring moisture and light levels, the results are instantaneous.

pH 4.5-9.0 test strips for Urine and Saliva - pH Aware

Q: How often do you want to test your pH level?

A: You can test yout pH as often as you want. Just make sure you don't eat nor drink at least for a couple of hours before testing your body pH. If you're looking to get the most accurate results the best time to test your body pH is first thing in the morning before eating or drinking water. 

pH 4.5-9.0 test strips for Urine and Saliva - pH Aware

Q: If I get different results throughout the day, which one is the most accurate to check my overall acidity/alkalinity ?

A: First test in the morning is most accurate. The thing is that your PH level can change throughout the day based on what you have eaten, so your results will most likely change during the day, we recommend to wait at least 2-3 hours prior eating or drinking anything to test. 

10-Parameter Urinalysis Test Strips - Uritest

Q: The protein square is yellowish and stayed yellow after test. The square on the bottle looks more light green for a negative. Are my strips defective?

A: No, When you see that the stip does not change color and stays yellowish/Orange , it means that is negative. Please let me know if is there anything else I can help, drop me a line at heidi@healthy-wiser.com.  

10-Parameter Urinalysis Test Strips - Uritest

Q: The instructions say "read within 60 seconds" does that mean read at 60 seconds? It seems the change colors every second.

A: You need to read your results 1 minute (60 seconds) after you do the test, you see how the strips change colors as they are reacting to the urine, anything beyond the 1 minute (2 or up) are not realiable anymore except for your leukocytes test that needs a window of 2 minutes.

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